AGREEMENT AND TERMS OF USE

Welcome to ANDEAN FIBER, LLC dba Viva Alpaka Web site. The Site is provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the Site (the "Agreement").
Your use of the Site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use the Site. If you do not agree to these terms, please do not use the Site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Viva Alpaka. The collective work includes works that are licensed to Viva Alpaka. Copyright 2008, Viva Alpaka ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Viva Alpaka or purchasing Viva Alpaka products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Viva Alpaka or to purchase Viva Alpaka products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Viva Alpaka. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Viva Alpaka used in the site are trademarks or registered trademarks of Viva Alpaka.

Warranty Disclaimer and Limitation of Liability
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Viva Alpaka disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Viva Alpaka does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Viva Alpaka does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, liability or incidental or consequential damages so the above limitations may not apply to you.

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

We have made every effort to display as accurately as possible the colors of our products that appear at the Site. We cannot guarantee that your computer monitor's display of any color will be accurate.

These terms are effective unless and until terminated by either you or Viva Alpaka You may terminate this Agreement at any time. Viva Alpaka also may terminate this Agreement at any time without notice, and accordingly may deny you access to the Site, if in our sole judgment you fail to comply with any term or provision of the Agreement. The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this Agreement for all purposes.

Site Transactions
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Viva Alpaka respects your expectations of privacy when providing information to our company. We will not share, sell or otherwise provide non-public information to any third parties without your written consent with the exceptions of information requested by courts of law, by law enforcement agencies, or as required for third parties to support our company in providing products and services as part of our contract with our client. Any information provided to our company will be handled with an appropriate level of discretion and confidentiality.
Viva Alpaka encourages customer feedback. We reserve the right to use customer comments provided via this web site in marketing materials, advertising and promotions. When using any feedback or customer photos we will not use a customers full name or disclose contact information such as street address, e-mail address or phone numbers.
Our web site does not utilize tracking cookies or download any programs to your computer. Use of this web site will not cause unsolicited contact from our company. We appreciate your trust in our company's commitment to protecting your privacy.
If you have any questions regarding this policy please contact at CustomerService@viva-alpaka.com.